Hi,
1. No, but you can select Mackie Control in Control Surface preferences, as suggested on the page you linked.
2. Which ASIO driver are you using? Are you using an external USB audio interface? If so, check your USB connections. If you're using a USB hub, try bypassing that and plugging directly into your computer instead. You can also try a different USB port.
If that doesn't help, go into Mixcraft's General preferences, click the option to zip up your log files, then send us the zip file by attaching it to a support request here: https://acoustica.kayako.com/conversation/new
Greg
1. No, but you can select Mackie Control in Control Surface preferences, as suggested on the page you linked.
2. Which ASIO driver are you using? Are you using an external USB audio interface? If so, check your USB connections. If you're using a USB hub, try bypassing that and plugging directly into your computer instead. You can also try a different USB port.
If that doesn't help, go into Mixcraft's General preferences, click the option to zip up your log files, then send us the zip file by attaching it to a support request here: https://acoustica.kayako.com/conversation/new
Greg
Statistics: Posted by Acoustica Greg — Tue Nov 19, 2024 3:24 pm